top of page
Shipping Policy
We aim to get every order on the road as quickly as possible.
Processing Times
All in-stock orders are processed and dispatched within 24 hours (Monday–Friday, excluding public holidays).
Once your order has been dispatched, you'll receive a confirmation email with your tracking information, where available.
UK Shipping
We offer FREE standard shipping to all mainland UK addresses.
Â
Delivery times may vary depending on your location and the courier, but most mainland UK orders arrive within 1–3 working days after dispatch.
Backorders & Supplier Delays
From time to time, certain products may be temporarily out of stock or on backorder due to high demand or supplier delays.
​
If your order contains a backordered item, dispatch may take longer than our usual 24-hour processing time. We'll always aim to keep you informed if this happens and will ship your order as soon as the item becomes available.
​
While we work closely with our suppliers to minimise delays, occasional circumstances beyond our control may affect stock availability and delivery times.
Â
We appreciate your patience and understanding in these situations.
International Shipping
International shipping options and delivery times are shown at checkout. Please note that customers are responsible for any applicable customs duties, taxes, or import fees charged by their country.
Incorrect Addresses
Please ensure your shipping address is correct before completing your order. We cannot accept responsibility for delays or additional shipping costs caused by incorrect or incomplete address details.
Questions?
If you have any questions about your order or shipping times, please don't hesitate to contact us. We'll be happy to help.
bottom of page